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Privacy Policy

How we collect, process and protect your personal data


We respect your privacy and are committed to protecting it. However, in order to do business, we need to collect and process some personal data about our prospects, customers and business partners. This privacy policy contains information about what personal data we collect, our key principles of processing the data and what rights you have related to your personal data.

Alator Data Services processes your personal data in compliance with this privacy policy and applicable laws, so we ask you to read this policy carefully. We may update this privacy policy from time to time as needed based on the development of our business operations or changes in applicable laws. The updated privacy policy can be found on our website, so we ask you to visit this page every now and then.

Our key principles
  1. We use your personal data only for the purposes we have defined.

  2. We make sure that we communicate to you what personal data we collect, for which purpose and how we use it.

  3. If your permission is required, we will ask for it, and make sure that you can at any time withdraw the permission.

  4. Your data is transferred to third parties only for the original purposes we have defined, in legally compliant ways and with adequate safeguards.

  5. We protect your data as well as we can.

  6. We make sure you can use your rights regarding your personal data, such as the right to access and correct the data.

For what purposes do we collect and use your personal data?

We collect, store and use data about only for predefined purposes. The main purposes for processing personal data are:

  • marketing purposes, including marketing analytics, marketing research and direct marketing in compliance with applicable laws;

  • developing our website and its content;

  • fulfilling our contractual obligations;

  • fulfilling legal obligations and responding to legal claims;

  • customer communications and responding to contact requests;

  • customer relationship management;

  • supplier & partner relationship management;

  • provision of our web-based or other online services;

  • running and developing our business, to the extent not overridden by your fundamental rights and freedom; and

  • targeting and offering our products and services to you.

What data do we collect about you and from which sources?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you contact us via our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

What is the basis for processing your data?

We make sure that we always have a legal basis to use your personal data. Firstly, we may use your data to fulfill and execute a contract and to meet legal obligations. Secondly, we may use your data also to further our legitimate interests, which are the offering of our services and operating and developing our business, but only to the extent they are not overridden by interests for your fundamental rights and freedoms, especially in relation to privacy. Some personal data we may use based on your consent.

Who uses the data and is it transferred to anyone else?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

How long is your personal data stored?

We will not store your personal data for a longer period than is necessary for its purpose or required by contract or law. The storage times for personal data may vary based on its purpose and the situation. We also intend to keep your data up to date. When the personal data is no longer needed for its purpose or is obsolete, we aim to delete it from our records.

Is it mandatory to provide personal data? What happens if you don’t give it to us?

By default, it is not mandatory to provide us personal data. For instance, you can use our website without providing your personal data. However, in some instances, if you don’t provide us some of your personal data or allow processing of it, it may limit the services that we are able to provide you. 

Does the website use cookies and what are they?

We use cookies on our website to provide the best possible user experience for our website visitors. Cookies are small text files that are placed on a web user’s computer and are designed to hold a modest amount of data particular to a user and a website. Cookies give us information about how users use our website. We may use cookies to develop our website and services, analyse website use as well as target and optimise marketing efforts. If you do not wish to receive cookies, you may set your web browser to disable them. Please note that most browsers accept cookies automatically. If you disable cookies, you should understand that certain services at our website may not function correctly.

What rights do you have relating to your personal data?


Withdraw your consent 

  • If we process personal data based on your consent, you can at any time withdraw your consent by notifying us, for instance by sending an email to

Access to data 

  • You have the right to get a confirmation if we are processing your personal data and to know what data we have about you. In addition, you have the right to some supplemental information described in the law about the processing activities.

Right to have errors corrected 

  • You have the right to request that we correct any inaccurate or outdated personal data we have about you.

Right to prohibit direct marketing 

  • You have the right to request that your personal data is not processed for direct marketing purposes by sending an email to

Right to object processing 

  • If we process your personal data based on public interest or our legitimate interest, you have the right to object the processing of your data, to the extent that there is no such significant reason that would override your rights or the processing is not necessary for handling legal claims. Please note that in this situation we may not be able to serve you anymore.

Right to restrict processing 

  • In certain situations, you have the right to require that we restrict the processing of your personal data.

Right to data portability 

  • If we process your personal data based on your consent or the fulfilling of a contract, you have the right to require the transfer of data you have provided to us to another service provider in a commonly used electronic format.


How can you use your rights?

You can execute and use your rights by contacting us, for instance by sending an email to In such cases, we ask you to provide us your name, contact details, phone number as well as a copy of valid personal ID, such as a driver’s license or passport, so we can verify your identity. If you consider that the processing of your personal data is not lawful, you can always also make a notification to a supervisory authority.

Can this privacy policy be updated?

We may make updates to this privacy policy when our operations change or develop. Also, changes in law may make it necessary to update this privacy policy. The changes become valid once we have published them in the form of an updated privacy policy. Please visit this page and read this privacy policy from time to time.

Who can you contact in privacy matters?

The registrant of this personal data register is Alator Data Services Ltd.

You can contact Alator Data Services Ltd by sending an email to

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